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Mobility Specialist
Johnson Controls
Pune, IND
Full-time
Entry · 1+ years experience
Onsite
Discovered 3 days ago
eSIMSIMITIL
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Role Overview
The Mobility Specialist provides operational support for enterprise mobile services, including mobile device provisioning, carrier support, eSIM management, and user assistance. This role works with employees, mobile service providers, and internal teams to ensure reliable mobile connectivity and timely resolution of mobility-related requests.
The ideal candidate is customer-focused, organized, and experienced in supporting mobile devices, wireless services, and telecommunications processes.
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Full Job Posting
Position Summary
The Mobility Specialist provides operational support for enterprise mobile services, including mobile device provisioning, carrier support, eSIM management, and user assistance. This role works with employees, mobile service providers, and internal teams to ensure reliable mobile connectivity and timely resolution of mobility-related requests.
The ideal candidate is customer-focused, organized, and experienced in supporting mobile devices, wireless services, and telecommunications processes.
Position Location & Regional Coverage
- We are currently hiring multiple Mobility Specialists to support employees across the following regions:
- Asia Pacific (APAC)
Each Mobility Specialist will serve as the primary mobility operations resource for their assigned region, providing support for mobile services, carrier relationships, eSIM administration, provisioning activities, mobile number management, and end-user mobility support. While aligned to a specific region, team members will collaborate globally to ensure a consistent mobility experience and service delivery model across the organization.
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