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MIS Analyst
DriveX
Bengaluru, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
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Role Overview
We are looking for a highly analytical MIS Analyst to support DriveX Direct Operations through reporting, business analytics, dashboard management, and process automation. The role will provide actionable insights to improve productivity, conversion, customer experience, and operational efficiency.
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About the Role
We are looking for a highly analytical MIS Analyst to support DriveX Direct Operations through reporting, business analytics, dashboard management, and process automation. The role will provide actionable insights to improve productivity, conversion, customer experience, and operational efficiency.
MIS & Reporting
• Prepare and publish daily, weekly, and monthly MIS reports and dashboards.
• Track and report agent-wise, city-wise, and process-wise performance across Seller Success, Retail, and Revenue operations.
• Monitor operational KPIs, productivity, SLA adherence, and target achievement.
• Perform Target vs. Achievement analysis and publish business performance reports.
Business Analytics
• Analyze operational data to identify trends, bottlenecks, and improvement opportunities.
• Monitor funnel health across Lead → Inspection → Listing → ATV → Visit → Retail and recommend corrective actions.
• Support monthly forecasting, capacity planning, and manpower planning.
• Generate business insights and ad-hoc analysis for leadership reviews.
Dashboard & Automation
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