PSI P ax, Inc has an exciting opportunity for a Mid-Level Training Analyst to support our government customer in Indian Head, Md and remotely.
- Prepare documentation required for end-user training.
- Coordinate with functional subject matter experts to develop online training content.
- Develop online training utilizing SAP™ EnableNow™.
- Ensure end-user training requirements are met prior to role assignment.
- Coordinate with users and the Navy ERP PMO to meet changing user access requirements and information security policies.
- Support end-user role sustainment activities such as providing supervisors of end-users the necessary tools, procedures and forms so their personnel may be granted access to applicable end-user roles that are necessary to execute business transactions with the Navy ERP production environment .
- Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.
- Must have at least four (4) years of related experience in a DoD training development and management.
- Navy ERP experience is desired.
- Must be proficient in Microsoft Office Suite.
- Must be proficient in SAP™ EnableNow™.
- Must work well independently; have the ability to interface with customers in senior/executive level positions.
- Must have strong written and verbal communication skills and must provide customer service both internally and externally.
- Familiarity with systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.