Microsoft 365 / Office 365 Adoption Success Manager & Business Analyst (m/f/d)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Halian seeks a Microsoft 365 Adoption Success Manager & Business Analyst to drive adoption and value realization of M365 across the organization. The role focuses on business engagement, process improvement, and change enablement rather than technical implementation.
Key Skills for This Role
Responsibilities
- Engage with business and technology stakeholders to understand business objectives, challenges, and opportunities
- Gather, document, and prioritize business requirements and process improvement initiatives
- Analyze and map current state and future state business processes to Microsoft 365 capabilities
- Identify and develop practical M365 use cases that deliver measurable business outcomes
- Facilitate workshops, demonstrations, and proof of concept activities to showcase M365 value
- Drive adoption of Microsoft 365 services including Copilot, Teams, SharePoint, OneDrive, Viva, Power BI, Entra, Purview, Defender, Intune, and Microsoft Graph
- Establish and support an internal champions network to encourage sustainable adoption
- Define, measure, and report on value realization metrics
- Provide business focused recommendations, roadmaps, and executive reporting aligned to organizational goals
Requirements
- 4–5+ years of experience in Microsoft 365 adoption, digital workplace, business analysis, or change management roles
- Proven ability to translate business requirements into practical digital solutions
- Strong stakeholder engagement, facilitation, workshop, and communication skills
- Experience documenting business processes, requirements, and adoption strategies
- Strong understanding of Microsoft 365 capabilities and their business applications
- Ability to operate independently and influence stakeholders at all levels
Full Job Posting
Role Overview
- The Microsoft 365 Adoption Success Manager & Business Analyst is responsible for driving the successful adoption and value realization of Microsoft 365 across the organization.
- Working closely with business and technology stakeholders, this business focused role identifies opportunities to improve collaboration, productivity, automation, and user experience through effective use of M365 capabilities.
- The role is focused on business engagement, process improvement, adoption, and change enablement rather than technical implementation.
Key Responsibilities
- Engage with business and technology stakeholders to understand business objectives, challenges, and opportunities.
- Gather, document, and prioritize business requirements and process improvement initiatives.
- Analyze and map current state and future state business processes to Microsoft 365 capabilities.
- Identify and develop practical M365 use cases that deliver measurable business outcomes.
- Facilitate workshops, demonstrations, and proof of concept activities to showcase M365 value.
- Drive adoption of Microsoft 365 services including Copilot, Teams, SharePoint, OneDrive, Viva, Power BI, Entra, Purview, Defender, Intune, and Microsoft Graph.
- Establish and support an internal champions network to encourage sustainable adoption.
- Define, measure, and report on value realization metrics, including productivity improvements, automation benefits, and Copilot assisted outcomes.
- Provide business focused recommendations, roadmaps, and executive reporting aligned to organizational goals.
Requirements
- 4–5+ years of experience in Microsoft 365 adoption, digital workplace, business analysis, or change management roles.
- Proven ability to translate business requirements into practical digital solutions.
- Strong stakeholder engagement, facilitation, workshop, and communication skills.
- Experience documenting business processes, requirements, and adoption strategies.
- Strong understanding of Microsoft 365 capabilities and their business applications.
- Ability to operate independently and influence stakeholders at all levels.
Preferred Profile
- Business oriented and outcome focused rather than deeply technical.
- Proactive, consultative, and customer focused mindset.
- Experience working with organizations in the early stages of Microsoft 365 adoption.
- Comfortable working in regulated, secure, or sensitive environments.
Deliverables
- Business requirements documentation.
- Current state and future state process maps.
- M365 use case and capability mapping.
- Adoption roadmap and recommendations.
- Proof of concept outcomes.
- Value realization metrics and executive reports.
- Knowledge transfer materials and champion enablement.
- Final engagement summary and handover documentation.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Halian | Managed Services, Recruitment Agency & Contract Staffing
Finance Data Analytics & Automation Consultant (m/f/d)
Dubai, UAE
A six-month, full-time project assignment for a hands-on Finance Data Analytics & Automation Consultant in Dubai. You will partner with the Group Finance Director to build an automated, data-led, AI-enabled reporting env
AI Business Analyst (m/f/d)
Abu Dhabi Emirate, UAE
A leading organization is seeking a Technical Business Systems Analyst to bridge business and technology. The role involves translating stakeholder requirements into technical deliverables, working with development and Q
Senior Frontend Designer (m/f/d)
Abu Dhabi Emirate, UAE
We are seeking a Senior Frontend Designer to design, build, and maintain modern, responsive web applications. The role combines deep frontend expertise with backend contributions using Node.js and Python. Requires 6+ yea
Conversational AI Engineer
Abu Dhabi Emirate, UAE
Halian is hiring a Conversational AI Engineer for a 1-year extendable contract in Abu Dhabi. The role requires 5+ years of Python experience, expertise in Prompt Engineering and RAG, and experience with Azure OpenAI Serv
Engineer - Navigation (m/f/d)
Abu Dhabi Emirate, UAE
Halian is seeking a Navigation Engineer to develop autonomous navigation capabilities for Unmanned Ground Vehicles (UGVs). The role involves designing planning and control algorithms, mathematical modeling, and integrati
Document Controller (m/f/d)
Abu Dhabi Emirate, UAE
Halian is seeking a Document Controller for a sustainable urban development project in Abu Dhabi. The role involves managing document control systems, ensuring compliance with standards, and supporting project teams. Can
Finance Manager UAE (m/f/d)
Abu Dhabi Emirate, UAE
Our client is seeking a Finance Manager to lead the finance function of the UAE entity, ensuring accurate financial reporting, statutory compliance, and effective treasury management. The role requires 8-12 years of expe
Engineer - Navigation (m/f/d)
Abu Dhabi Emirate, UAE
Halian is seeking a Navigation Engineer to develop autonomous navigation capabilities for Unmanned Ground Vehicles (UGVs) in Abu Dhabi. The role involves designing planning and control algorithms, mathematical modeling,
Finance Data Analytics & Automation Consultant (m/f/d)
Dubai, UAE
AI Business Analyst (m/f/d)
Abu Dhabi Emirate, UAE
Senior Frontend Designer (m/f/d)
Abu Dhabi Emirate, UAE
Conversational AI Engineer
Abu Dhabi Emirate, UAE
Engineer - Navigation (m/f/d)
Abu Dhabi Emirate, UAE
Document Controller (m/f/d)
Abu Dhabi Emirate, UAE
Finance Manager UAE (m/f/d)
Abu Dhabi Emirate, UAE
Engineer - Navigation (m/f/d)
Abu Dhabi Emirate, UAE