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Mgr-Sales I

Le Méridien Hotels & Resorts
Makkah, KSA
Full-time
Entry
Onsite
Discovered 6 days ago
Sales prospectingCustomer relationship managementSales callsBusiness developmentProposal generationContract writing
Free

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Sales prospectingCustomer relationship managementSales calls
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Job Summary

Proactively solicit and handle sales opportunities to achieve sales objectives.

Ensure business is turned over properly and in a timely fashion for service delivery.

Assist in leading day-to-day sales activities while building long-term, value-based customer relationships.

Education and Experience

  • Either a two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major plus three years of relevant experience.
  • Alternatively, a four-year bachelor's degree in one of those fields plus one year of relevant experience.
  • Relevant experience is in sales, marketing, or a related professional area.

Relationship and Sales Activities

  • Coordinate with off-property sales channels to ensure sales efforts are complementary and not duplicative.
  • Build relationships with existing and new customers through sales calls, entertainment, FAM trips, trade shows, and similar activities.
  • Develop community relationships and expand the customer base for sales opportunities.
  • Manage relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover to Event Management.
  • Participate in sales calls to acquire new business or close business.
  • Generate proposals, write contracts, and handle customer correspondence for booked business.

Revenue and Customer Service

  • Identify new business to achieve personal and location revenue goals.
  • Understand competitors, economic trends, supply and demand, and other market conditions.
  • Close the best opportunities for the location based on market conditions and business needs.
  • Understand target customers and their service expectations to offer better business solutions.
  • Deliver customer service that supports loyalty, account growth, and company service standards.
  • Interact with guests to obtain feedback on product quality and service levels.

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