Mgr-Sales I

Position Overview

Education and Experience

• Either a two-year degree in business administration, marketing, hotel and restaurant management, or a related field with 3 years of relevant experience.
• Alternatively, a four-year bachelor's degree in a related field with 1 year of relevant sales and marketing experience.

Relationship and Sales Activities

• Coordinate with hotel sales channels so sales efforts are complementary and not duplicated.
• Build relationships with existing and new customers through sales visits, entertainment, FAM trips, and trade shows.
• Develop community relationships and manage key internal and external stakeholders.
• Provide accurate turnover information to banquet management.
• Participate in sales visits to obtain new business and close business.
• Prepare proposals, contracts, and customer correspondence for booking operations.

Market and Revenue Management

• Identify new business to achieve individual and hotel revenue targets.
• Understand competitor strengths and weaknesses, economic trends, supply and demand, and other market factors.
• Identify the best opportunities for the hotel based on market conditions and hotel needs.
• Understand target customers, their business issues, and their service expectations.

Customer Service

• Support service and relationship strategies through excellent customer experiences.
• Provide customer service that supports market share growth and customer loyalty.
• Follow company customer service standards and daily service principles.
• Interact with guests and obtain feedback on product quality and service levels.

Workplace

• The source states that the position is not remote and is located at a hotel in Dammam, Saudi Arabia.