Meter Operations Installer Apprentice through A - Montpelier

Effectively operates the various computer software systems and can navigate all applications routinely used in Meter Operations.

Installs, removes, seals, unseals and inspects self-contained single phase electric meters and associated equipment on site.

Uses testing and troubleshooting devices in the field to troubleshoot meter and communication issues and perform customer requested meter tests.

Originates investigation of energy diversion, potential safety hazards and other abnormal meter conditions (e.g., broken seals, tampering, malfunctions, and incorrect meter #or meter multiplier).

Responsible for field related collections activity with a strong emphasis on reducing the accounts receivable.

Assists in testing new meter applications and devices used in job functions.

Maintains and transfers district meter inventory to and from the general meter stock location.

Effectively operates the various computer software systems and navigates all applications routinely used in Meter Operations.

Installs, removes, seals, unseals and inspects all self-contained electric meters and associated equipment on site.

Must know the correct connections of self-contained meters, test blocks, connection devices, and be familiar with all electric metering circuits in common use and be able to identify them by inspection or test to insure correct metering.

Knowledge, Skills & Abilities (Minimum education, experience, technical and communication skill levels and licenses/certificates normally required to perform the duties of this position.)

Advanced math skills

Working knowledge of electricity as it applies to both single and poly phase metering. Will be required to take and pass the Basic Electricity Course administered by the Company.

Must have the ability to progress to Meter Operations Installer B six (6) months from hire date.

Basic PC skills

Demonstrated ability to walk 4 miles per hour without physical stress.

Moderate oral and interpersonal skills with ability to communicate with customers in a clear and courteous manner.

Valid driver’s license with a driving record adequate for insurability.

This level of knowledge is normally acquired through completion of a high school diploma or equivalent.

Working knowledge of electricity as it applies to both single and poly phase metering.

Must have the ability to progress to Meter Operations Installer A within one year of being classified as a Meter Operations Installer B.

Basic PC skills.

This level of knowledge is normally acquired through completion of a high school diploma or equivalent. Knowledge may also be acquired through demonstrated equivalent work experience.

Working Conditions (Typical working conditions associated with this type of work and environmental hazards, if any that may be encountered in performing the duties of this position.)

Internal – Work is performed, on a limited basis, in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). Length of day is unpredictable; long hours may be required to accommodate peak periods, customer availability and staffing emergencies.

External – Work is performed extensively where there is exposure to outside atmospheric conditions or heat/cold or moisture, over all types of terrain and exposure to traffic while performing meter reading and repair functions. Work involves potential exposure to hazardous conditions (e.g., energized meter sockets, aggressive dogs, disgruntled customers, poisonous plants, etc.).

Special – Occasionally work requires scheduled and unscheduled overtime and incumbent will be expected to participate in and have an active role during storm restoration.

Work involves standing and walking for extended periods of time; limited duties are performed from a seated position. Work routinely includes pushing, pulling, or carrying objects weighing up to 20 pounds, and occasionally up to 50 pounds, such as meters, tools and test equipment. Will be required to drive a 4 x 4 vehicle during inclement weather conditions and enter and exit the vehicle numerous times per day. Deadlines, disgruntled customers, workloads during peak periods and pressure to achieve goals may cause increased stress levels. Work normally requires finger dexterity and eye-hand coordination to operate hand-held device and computer keyboard.

Working Relationships/Contacts (Positions, other than supervisor and immediate co-workers, with which incumbent has frequent contact and the reason for contact.)

Internal – Periodic contact with customer service and credit & collection representatives to address specific customer concerns or requests; contact with T & D Operations personnel. Occasional contact with vehicle maintenance to schedule vehicle maintenance and repairs.

External – Frequent contact with customers to obtain or provide information needed to perform the duties of the position.

Supervision of Others – N/A

Accountability (Budget/asset amount managed, revenues/profits produced, and/or other financial resource incumbent is accountable for. Also indicates judgment/decision-making level.)