Merchant Partnership Manager
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Key skills for this role
About the Role
Manage merchant partnerships focusing on Buy Now, Pay Later solutions, ensuring seamless onboarding, optimizing seller experiences, and driving revenue growth.
Key Skills for This Role
Full Job Posting
About The Role
We are seeking a dynamic Merchant Partnership Manager to join our Abu Dhabi team.
In this role, you will own the end-to-end merchant lifecycle—from onboarding and acquiring to ongoing relationship management—focusing on Buy Now, Pay Later (BNPL) solutions and merchant acquiring platforms.
You will collaborate cross-functionally to drive adoption, optimize seller experiences, and achieve partnership growth targets.
Responsibilities
Identify, prospect, and secure new merchant partnerships to drive BNPL and acquiring adoption
Manage the end-to-end onboarding process for sellers, ensuring a seamless technical and operational integration
Develop and execute strategies to increase transaction volume and revenue through merchant acquiring channels
Serve as the primary point of contact for merchant partners, addressing technical and non-technical inquiries
Negotiate commercial terms and partnership agreements in alignment with business objectives
Collaborate with product, engineering, marketing, and operations teams to deliver solutions that meet partner needs
Monitor partner performance metrics and implement initiatives to optimize engagement and retention
Stay informed on industry trends, competitors, and regulatory developments in Abu Dhabi and the wider GCC market
Required Qualifications
Minimum 3 years of experience in merchant partnerships, acquiring, or seller onboarding roles
Technical expertise with BNPL platforms and merchant acquiring systems
Proven track record of building and managing strategic non-technical partnerships
Hands-on experience with end-to-end seller onboarding processes
Bachelor’s degree in Business, Finance, Engineering or related field
Excellent communication, negotiation, and stakeholder management skills
Preferred Qualifications
Experience working in fintech or payments within the UAE/GCC region
Familiarity with local regulatory requirements and compliance standards
Advanced degree (MBA or Master’s) in a relevant discipline
Fluency in English and Arabic
Experience with CRM or partnership management tools such as Salesforce
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