Member Support Specialist

We’re on a mission to make healthcare more affordable and transparent for everyone, one prescription at a time.

RxSaveCard helps employees and their families get the lowest price for prescription drugs — at the pharmacy of their choice — using an employer-funded debit card that works seamlessly with our pharmacy savings network.

We’re looking for an energetic and compassionate Member Support Specialist to support our members — the employees and families who use RxSaveCard every day. This is an early-career position, ideal for someone who loves helping people, enjoys solving problems, and takes pride in clear communication and organization.

As part of a small, mission-driven team, you’ll be the friendly voice (and face) of RxSaveCard — ensuring every member has a smooth, supportive experience. You’ll also collaborate with our teams in client success, marketing, and product to help improve our processes and member experience.

Support members via phone, chat, and email to resolve questions and help them understand their RxSaveCard benefits, plus occasionally support via video.