Member Service Representative

Alterna Savings’ members will view the organization as exceeding their expectations in terms of service quality.

Personal sales and referral goals will be achieved, contributing to the overall growth of the branch and the organization.

Alterna Savings’ members will have the appropriate products that suit their needs.

Professional and safe work environment is maintained.

Accurate posting, cash management (including balancing), administrative, and security and risk management procedures.

Qualifications:

Post-secondary education preferred or an equivalent level of experience and education.

Previous experience in a sales role, including cash is preferred.

Previous Teller experience would be an asset.

Ability to work flexible hours based on branch operation hours.

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking ® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.

To learn more about Alterna Savings, please visit alterna.ca , X , Facebook , Instagram , or LinkedIn .

We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for nine consecutive years.

* We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.

* Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.

* Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants