Member Relations & Guest Experience Manager

Washington, DC • Upscale Dining • Nightlife • Private Events

$80,000 – $130,000 annually | Based on experience & performance

At The Park at 14th, we create moments people remember — where elevated dining, vibrant nightlife, and unforgettable private events come together under one roof. Our guests don’t just visit — they belong.

We’re looking for a polished, people-first leader who knows how to turn presence into influence, and interactions into long-term loyalty. This role goes beyond managing guests — it’s about owning relationships, driving retention, and using data to elevate every experience.

If you can make every high-profile guest feel like the most important person in the room — and turn that connection into lasting engagement — this role is for you.

Act as the primary point of contact for members and VIP guests across dining, nightlife, and private events

Build and nurture authentic, long-term relationships with high-value guests and regulars

Anticipate needs, manage expectations, and resolve concerns with professionalism and urgency

Maintain a confident, polished presence that reflects the brand at all times