Member Experience Associate

Ensure the gym floor, locker rooms, and common areas remain spotless and well-organized

Monitor equipment cleanliness and functionality

Order of supplies

Report maintenance needs promptly

Uphold luxury standards in presentation, grooming, and facility appearance

Exceptional customer service orientation

Emotional intelligence and empathy

Professionalism and discretion

Reliability and punctuality

Team-oriented attitude

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Applicants and associates with disabilities must be able to perform essential job functions with or without reasonable accommodation. Reasonable accommodations will be considered in accordance with applicable laws.

This job description outlines general responsibilities and duties and is not intended to be a comprehensive list. Responsibilities may be modified as needed based on the company’s operational needs.

Founded in 1993, BPG Real Estate Services, LLC is a privately held, full-service real estate acquisition, development, and management company with offices and properties in Washington, D.C., Wilmington, DE, Philadelphia, PA, and Baltimore, MD. Our success starts with our people. Guided by our values, we work to transform the communities we serve, exceeding expectations for residents, tenants, and clients alike.