ukg
Member Experience Associate
MOVATI Athletic
Mississauga, CAN
Full-time
Entry · 1+ years experience
Onsite
CAD 17.6-23 hourly / hour
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
Role
Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:
Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed
Hourly wage range: $17.60 - $23.00/hour.
The posting is for an existing, currently open position.
The compensation will be determined based on experience, skills set, education and training, and other organizational needs.
Qualifications
- High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
- 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
- Current CPR & First Aid are required and must be maintained through employment
Perks
- We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at MOVATI Athletic
Performance Coaching Manager (Personal Training)
Waterloo, CAN
Discovered TodayFull-time
Group Fitness Instructor - Cycle
Ottawa, CAN
Discovered YesterdayPart-time
Facility Attendant (Custodian)
Amherstburg, CAN
Discovered YesterdayPart-time
Account Representative
Guelph, CAN
Discovered YesterdayFull-time
Lifeguard
Richmond Hill, CAN
Discovered 2 days agoPart-time
Group Fitness Instructor - Cycle
Mississauga, CAN
Discovered 3 days agoPart-time
Member Experience Associate
Nepean, CAN
Discovered 3 days agoPart-time
Member Experience Associate (Openers/Closers)
Edmonton, CAN
Discovered 3 days agoFull-time