Mehanty Support Analyst (UAE Nationals ONLY)
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Key skills for this role
About the Role
Citi is hiring a Sales Support Analyst (UAE Nationals only) in Dubai to assist Relationship Managers in serving banking customers. The role involves resolving service queries, delivering quality service, and supporting branch sales goals.
Key Skills for This Role
Responsibilities
- Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
- Ensure that all service queries are resolved timely
- Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
- Deliver quality service to customers and refer potential customers to Relationship Managers
- Assist in meeting overall branch sales and service goals
- Appropriately assess risk when business decisions are made
Requirements
- Relevant experience preferred
- Customer service experience preferred
- Working knowledge of related industry practices and standards
- Consistently demonstrates clear and concise written and verbal communication
- Bachelor’s degree/University degree or equivalent experience
- UAE National only
Full Job Posting
Position Overview
- The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in
Responsibilities
- Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
- Enure that all service queries are resolved timely
- Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
- Deliver quality service to customers and refer potential customers to Relationship Managers
- Assist in meeting overall branch sales and service goals
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment rega
Qualifications
- Relevant experience preferred
- Customer service experience preferred
- Working knowledge of related industry practices and standards
- Consistently demonstrates clear and concise written and verbal communication
- Bachelor’s degree/University degree or equivalent experience
Additional Information
- Job Family Group: Management Development Programs
- Job Family: Graduate
- Time Type: Full time
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