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Medical Receptionist
Lumus Imaging
Werribee, AUS
Full Time, Contract
Entry
Onsite
Discovered Today
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About us
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.
Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
We are currently seeking a full-time Medical Receptionist to cover a 14 month parental leave contract joining our welcoming team at Werribee medical centre. This role is ideal for someone who enjoys delivering exceptional customer service in a fast-paced healthcare environment.
Key Responsibilities
- Deliver exceptional customer service by welcoming patients and managing front desk enquiries.
- Coordinate and manage medical imaging bookings for inpatient and outpatient appointments.
- Answer and direct incoming calls professionally and efficiently.
- Perform general administrative and clerical duties.
- Maintain accurate patient records and data entry with a high level of attention to detail.
- Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.
- Process billing and banking tasks, including Medicare, DVA, health funds, and WorkCover transactions.
About You
Previous reception, administration, or customer service experience, ideally within a healthcare environment.
Outstanding communication and interpersonal skills.
Strong organisational skills with the ability to manage competing priorities.
High attention to detail and accurate data entry skills.
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