Medical Receptionist

In 2026, I-MED Radiology's clinic network expanded across the Sydney Metropolitan Region following the acquisitions of Radiology Group, Blacktown Medical Imaging Westpoint and Main St located Sydney’s West.

The role is a Full Time, Medical Receptionist position, working Monday to Friday shifts between 8am and 5pm and occasional Saturday shifts from 8am to 12pm.

This role is primarily based at our Blacktown Medical Imaging Westpoint and Main St clinics However you may be required to work across other nearby I-MED clinics to support operational needs.

All of these clinics are convenient through nearby transport.

As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

✅ Clear verbal and written communication skills.

✅ Strong organisational abilities to manage appointments and patient flow.

✅ Relevant reception experience.

✅ Confidence working across multiple screens and systems.

What we can offer you:

🌱 Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

📚 Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

🏠 Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups