Medical Receptionist
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Key skills for this role
Role Overview
Firstcity Medical Center is seeking a professional, friendly, and customer-focused Medical Receptionist to handle front-desk operations, manage appointments, and assist patients.
Key Skills for This Role
Full Job Posting
Overview
Firstcity Medical Center is seeking a professional, friendly, and customer-focused Medical Receptionist to handle front-desk operations, manage appointments, and assist patients.
Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Manage front-desk operations and patient registration.
- Answer calls, WhatsApp messages, and patient inquiries.
- Schedule and coordinate patient appointments.
- Maintain accurate patient and administrative records.
- Coordinate with doctors, nurses, and other departments.
- Assist with insurance eligibility and basic patient documentation when required.
- Handle payments and coordinate with the accounts team as needed.
- Maintain a professional and welcoming reception area.
- Support the administrative and daily operational activities of the medical center.
Key Requirements
- Previous experience as a Receptionist, Front Desk Officer, or Customer Service Representative.
- Good communication skills in English.
- Professional, friendly, and presentable personality.
- Strong customer service and interpersonal skills.
- Good computer skills and familiarity with Microsoft Office.
- Ability to handle phone calls, appointments, patient inquiries, and front-desk responsibilities.
- Experience in a medical center, clinic, hospital, or healthcare environment.
- Ability to work efficiently in a busy healthcare environment.
- Strong organizational skills and attention to detail.
- Candidates currently based in Abu Dhabi – Main City are preferred.
- Immediate joiners / immediate availability will be given priority.
What We Are Looking For
- A reliable, well-presented, and patient-focused Receptionist who can communicate effectively with patients and work professionally as part of a healthcare team.
- Tagalog-speaking candidates are strongly preferred.
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