Medical Clinic Receptionist
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Key skills for this role
About the Role
A medical clinic in Abu Dhabi is seeking a professional and organized Clinic Receptionist to manage front-desk operations, coordinate appointments, and deliver exceptional patient service.
Key Skills for This Role
Responsibilities
- Welcome patients warmly, manage the check in/check out process, and guide them through registration paperwork
- Answer phone calls, manage clinic calendars, book appointments, and handle patient inquiries or cancellations
- Verify patient health insurance eligibility, secure pre authorizations, collect co payments, and issue invoices
- Maintain and update Electronic Medical Records (EMR) accurately while ensuring complete patient confidentiality
- Coordinate directly with nurses, doctors, and laboratory staff to minimize patient wait times and optimize clinic flow
Requirements
- Minimum of 2 years experience as a receptionist, preferably within a medical center or clinic environment
- Diploma in healthcare administration or a related field
- Fluent in English, Arabic, and Chinese
- Proficiency in MS Office and familiarity with clinic management software / EMR systems
Full Job Posting
Job Summary
- We are seeking a professional, welcoming, and organized Clinic Receptionist to join our medical team.
- As the first point of contact for our patients, you will manage front desk operations, coordinate appointments, and deliver exceptional patient service to ensure smooth daily operations.
Key Responsibilities
- Patient Relations: Welcome patients warmly, manage the check in/check out process, and guide them through registration paperwork.
- Scheduling: Answer phone calls, manage clinic calendars, book appointments, and handle patient inquiries or cancellations.
- Insurance & Billing: Verify patient health insurance eligibility, secure pre authorizations, collect co payments, and issue invoices.
- Data Management: Maintain and update Electronic Medical Records (EMR) accurately while ensuring complete patient confidentiality.
- Clinic Flow: Coordinate directly with nurses, doctors, and laboratory staff to minimize patient wait times and optimize clinic flow.
Requirements & Qualifications
- Gender: Female
- Age: Below 40 years old
- Experience: Minimum of 2 years experience as a receptionist, preferably within a medical center or clinic environment.
- Education: Diploma in healthcare administration or a related field.
- Languages: Fluent in English, Arabic, and Chinese
- Technical Skills: Proficiency in MS Office and familiarity with clinic management software / EMR systems.
Pay
- AED 3,500.00 AED 4,500.00 per month
Work Location
- In person
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