Master Data Specialist

Essential Duties and Responsibilities

• Create, maintain, and update engineering and ERP master data, including item masters, bills of material (BOMs), routings, product structures, and related manufacturing data.
• Ensure all master data transactions are completed accurately and in compliance with approved SOPs, work instructions, and governance requirements.
• Support Engineering Change Orders (ECOs), Engineering Change Notices (ECNs), and product lifecycle activities by implementing approved changes within required timelines.
• Validate and audit data to ensure completeness, accuracy, consistency, and regulatory compliance.
• Partner with Engineering, Manufacturing, Supply Chain, Quality, Customer Experience, and IT teams to resolve data-related issues and support day-to-day business operations.
• Support new product introductions, product revisions, and product discontinuations through accurate system setup and maintenance.
• Maintain documentation and records associated with master data activities to ensure traceability and audit readiness.
• Escalate data discrepancies, process deviations, and system issues to appropriate stakeholders for resolution.
• Participate in continuous improvement initiatives focused on enhancing data quality, process efficiency, and master data governance.
• Assist with ERP system enhancements, testing activities, and process improvement projects.
• Generate and analyze reports to identify trends, errors, and opportunities for corrective action.
• Support internal and external audits as required.
• Follow all company policies, quality requirements, safety procedures, and regulatory standards.

Education

Experience

Knowledge, Skills & Abilities

• Demonstrated ability to follow Standard Operating Procedures (SOPs), work instructions, and established business processes.
• Strong attention to detail and commitment to maintaining high levels of data accuracy.
• Excellent verbal and written English communication skills.
• Ability to effectively communicate and collaborate with global stakeholders across India, the United Kingdom, and other international locations.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Ability to manage multiple priorities while meeting deadlines.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a cross-functional global team.
• Customer-focused mindset with a commitment to delivering high-quality support to internal stakeholders.

Key Competencies

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