Manager Technology - DevOps Tooling & Pipelines

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.

If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.

The DevOps Tooling & Pipelines Pod builds and operates the platforms that power the enterprise software supply chain — including Nexus Repository, SonarQube, and Amazon ECR — that accelerate delivery across the entire organization. The team works across cloud-native platform engineering, DevSecOps, Kubernetes, Terraform, automation, and developer-experience initiatives that directly impact every engineering team.

As Manager Technology – DevOps Tooling & Pipelines, you'll lead a high-performing team that owns the strategy, reliability, and governance of the platforms every engineering team depends on. You'll drive modernization across CI/CD tooling, cloud-native platforms, automation, and AI-enabled development practices, and own product vision, roadmap, and operational excellence in partnership with architects, security teams, and engineering leaders.

Provide a People focused approach to Technology Leadership. Apply department/enterprise business knowledge to ensure value alignment. Accountable for the delivery and support of solutions and services that are technically and functionally solid, well integrated, comply with technical strategy, and meet or exceed Customer requirements.

Guide and lead team members using SWA talent management practices to coach, develop, and engage employees

Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment

Invest in leadership and self-growth through participating in continuous learning and development

Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization

Participate fully in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.

Lead the resolution of organization, team and individual issues, making appropriate decision

Develop and execute strategies and processes to improve performance and the value of products and services provided

Lead cross-functional Teams to deliver solutions and services to meet enterprise needs

Provide Technical thought Leadership related to assigned functional areas

Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products

Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities

Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams

Work with Technology and business partners to measure financial benefits and demonstrable business value

May perform other job duties as directed by Employee's Leaders

Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising

Knowledge of personnel practices and regulations

Knowledge of software development practices, concepts, methodologies, tools and trends

Proficient knowledge of project management methodologies

Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams

Ability to provide tactical leadership for Team(s)

Ability to use appropriate motivation and influence techniques to achieve desired Team results

Ability to set and manage stakeholder expectations

Ability to deliver quality projects on time and within budget

Ability to manage projects using the organization's project management methodology

Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training

Demonstrated experience in directly or indirectly leading team(s)

Fully functioning, broad knowledge in: Business and/or Information Technology environment Leading teams and providing work direction 8-12 years relevant work-related / leadership experience

Business and/or Information Technology environment

Leading teams and providing work direction

8-12 years relevant work-related / leadership experience

Preferred: Enterprise CI/CD and Git-based pipeline platform depth (Nexus, SonarQube, Amazon ECR) Cloud-native platform engineering — Kubernetes, Terraform, and Infrastructure-as-Code patterns DevSecOps practices — SAST, DAST, SCA, vulnerability management, secrets management, RBAC Platform enablement and developer-experience program design Scaled Agile / ART-level program leadership Platform adoption metrics and enterprise rollout strategy AI-enabled automation for developer productivity and onboarding Leading enterprise DevOps, platform engineering, or software-supply-chain teams at scale Driving CI/CD, cloud-native tooling, or platform modernization initiatives Hiring, mentoring, and growing engineers and tech leads Building team culture around platform reliability and ownership Managing engineering teams across multiple time zones Partnering with cybersecurity and cloud engineering teams on DevSecOps adoption Airline, travel, or large enterprise IT experience

Enterprise CI/CD and Git-based pipeline platform depth (Nexus, SonarQube, Amazon ECR)

Cloud-native platform engineering — Kubernetes, Terraform, and Infrastructure-as-Code patterns

DevSecOps practices — SAST, DAST, SCA, vulnerability management, secrets management, RBAC

Platform enablement and developer-experience program design

Scaled Agile / ART-level program leadership

Platform adoption metrics and enterprise rollout strategy

AI-enabled automation for developer productivity and onboarding

Leading enterprise DevOps, platform engineering, or software-supply-chain teams at scale

Driving CI/CD, cloud-native tooling, or platform modernization initiatives

Hiring, mentoring, and growing engineers and tech leads

Building team culture around platform reliability and ownership

Managing engineering teams across multiple time zones

Partnering with cybersecurity and cloud engineering teams on DevSecOps adoption

Airline, travel, or large enterprise IT experience

Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Ability to work extended hours as needed

Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.