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Manager, Strategic Partnerships & Client Success - Office of Executive and Professional Education

New York University
, UAE
Contract
Manager
Onsite
1 months ago
Business DevelopmentPartnership ManagementClient Relationship ManagementNegotiationContract ManagementB2B Sales
Free

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Business DevelopmentPartnership ManagementClient Relationship Management
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Position Summary

  • NYU Abu Dhabi seeks a Manager, Strategic Partnerships & Client Success in the Office of Executive Education, reporting to the Vice Provost.
  • The role focuses on identifying, developing, and maintaining strategic relationships to expand the client base for executive education and open enrollment programs.
  • The position serves as a key point of coordination between external partners and internal stakeholders.

Business Development & Market Expansion

  • Identify and pursue new business opportunities and strategic leads.
  • Develop and present executive education offerings to key stakeholders including HR leaders and government representatives to secure long term partnerships.

Strategic Partnership Management

  • Lead the development, negotiation, and execution of MSAs and MOUs.
  • Oversee the full client lifecycle to ensure successful delivery, client satisfaction, and partnership renewal.

Global Network Collaboration

  • Collaborate with NYU's global network including New York and Shanghai campuses to support joint initiatives and business development.
  • Contribute to cross campus programs that enhance market reach and revenue generation.

Internal Advocacy & Reporting

  • Serve as liaison between external partners and internal stakeholders including faculty and curriculum teams.
  • Support development of tailored program offerings by translating client requirements into actionable plans.

Revenue Tracking & Strategy

  • Monitor revenue performance, enrollment trends, and market dynamics.
  • Adjust business development and outreach strategies to align with performance targets and evolving market needs.

Required Education

  • Bachelor's Degree in Business Administration, International Relations, Marketing, or a related field.

Required Experience

  • 5+ years of experience in business development, corporate relations, or partnership management, preferably within higher education or professional training.
  • Proven track record in B2B sales or partnership management.
  • Advanced negotiation and contract management skills.
  • Strong understanding of the UAE business landscape and government procurement processes.
  • Exceptional communication skills (English is required).
  • Ability to manage complex, multi stakeholder projects across different time zones.

Preferred Qualifications

  • Master's Degree (MBA or MPA) or advanced degree in Higher Education Administration.
  • Certified Business Development Professional (CBDP), Project Management Professional (PMP), or certifications in Strategic Account Management.
  • Fluency in Arabic (written and spoken).
  • Familiarity with Executive Education CRM systems (e.g., Salesforce).
  • Deep knowledge of 'Stern at NYUAD' specific program offerings.

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