indeed
Manager, Specialty Patient Services - Express Scripts Canada
The Cigna Group
Mississauga, CAN
Full-time
Mid-Senior
Hybrid
$88,000 to $117,000.
Discovered 2 weeks ago
Specialty pharmacyPatient support programsHealthcare operationsPharmacy benefitsProvincial drug coverageSpecialty medications
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Specialty pharmacyPatient support programsHealthcare operations
Role Overview
The Manager, Specialty Patient Services supports specialty patient strategies, initiatives, and operations.
The role leads direct reports supporting patients, pharmacies, Patient Support Programs, and other stakeholders.
The position provides technical advisory support and handles escalations for complex eligibility issues.
Key Skills for This Role
Specialty pharmacyPatient support programsHealthcare operationsPharmacy benefitsProvincial drug coverageSpecialty medications
Full Job Posting
Role Overview
The Manager, Specialty Patient Services supports specialty patient strategies, initiatives, and operations.
The role leads direct reports supporting patients, pharmacies, Patient Support Programs, and other stakeholders.
The position provides technical advisory support and handles escalations for complex eligibility issues.
Work Arrangement
- The role is based in Mississauga and has a hybrid work arrangement.
Compensation
- The general salary range is $88,000 to $117,000.
- The posting states that offers vary based on experience, qualifications, skills, and location.
Key Responsibilities
- Lead workforce planning, budgeting, forecasting, capacity, scheduling, workflow distribution, and resource allocation.
- Prepare executive-level reports, business insights, and strategic recommendations.
- Build partnerships with internal and external stakeholders to improve patient experience and business outcomes.
- Lead, coach, and develop the Specialty Patient Services team.
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