Manager, Project Manager - Experiential Programming & Content Designer

Build scalable toolkits and develop structured, repeatable Money & Life programming and tiered offerings that empower Market Engagement Leads and Café Teams to execute uniform experiences with high brand fidelity—eliminating the need for bespoke local creation.

Optimize tiered programming by owning the full design lifecycle, continuous refresh, and execution framework across our four core experiential event tiers: Closed-Door Events: Premium content and interactive creative frameworks for sponsorships and partner experiences. Pop-In Events: High-visibility, thematic content and takeovers tied to national product or seasonal marketing campaigns. Scheduled Programs: Curriculum scripting and educational design for recurring, needs-based modules. Light Interactions: Visual prompts, mechanics, and gamified tactics for rapid 5-to-10-minute touchpoints between our ambassadors and guests.

Closed-Door Events: Premium content and interactive creative frameworks for sponsorships and partner experiences.

Pop-In Events: High-visibility, thematic content and takeovers tied to national product or seasonal marketing campaigns.

Scheduled Programs: Curriculum scripting and educational design for recurring, needs-based modules.

Light Interactions: Visual prompts, mechanics, and gamified tactics for rapid 5-to-10-minute touchpoints between our ambassadors and guests.

Design for flexibility by prioritizing modular, framework-driven templates that effortlessly adapt to varying floor plans across our 65+ Café network.

Optimize data by evaluating qualitative and quantitative performance metrics (e.g., event sentiment, engagement data, QR scan rates) to iteratively improve creative toolkits for future deployment cycles.

Customer Focus | The instinct to prioritize consumer confidence and actively reduce vulnerability by addressing financial anxiety in every interaction.

Results Focus | Expert collaboration skills to bridge brand strategy, creative asset design, field operations, and risk/compliance—ensuring creative integrity while meeting our high bar for customer engagement.

Job Specific Skills | The ability to keep overarching business objectives in focus while maintaining obsessive attention to detail in visual, mechanical, and narrative elements.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).