Manager, Program Management

• Drive and promote effective process management, identifying and pursuing opportunities to improve efficiency and reduce risk, complexity, waste, and cost.
• Foster a culture that uses metrics and insights to inform decisions, guide change, and improve operational effectiveness.
• Support alignment across agile functions within the portfolio so teams work in concert to deliver valuable outcomes to stakeholders.
• Leverage AI tools and automation to improve PMO efficiency, reduce manual overhead, and enhance decision-making across portfolio and program management activities.
• Identify and implement AI-driven opportunities across reporting, forecasting, dependency management, and risk identification to improve delivery predictability and outcomes.
• Champion the adoption of AI-enabled practices within the PMO and across teams to increase scalability, consistency, and focus on high-value work.
• In areas where teams operate within scaled agile models, support effective planning, coordination, and execution practices; experience with SAFe is a plus.

• Bachelor’s degree or equivalent related work experience.
• 5+ years of program or portfolio management experience required.
• 2+ years of people management experience preferred.
• Practical experience with lean and agile methodologies is required.
• Experience working in scaled agile environments is preferred.
• SAFe experience and/or SAFe certification is preferred, but not required.
• Experience leveraging AI tools, automation, or data-driven insights to improve delivery efficiency and effectiveness is preferred.
• Proven ability to lead across geographically distributed, cross-functional teams.
• Strong business acumen, operational excellence, and the ability to balance strategic thinking with executional detail.
• Strong communication, facilitation, and stakeholder management skills.
• Demonstrated ability to develop leaders, strengthen team effectiveness, and drive continuous improvement.

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