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Manager, PAR Commercial Operations & Governance
Faraday Future
El Segundo, USA
Full-time
Senior · 5+ years experience
Onsite
USD 120000-150000 yearly / year
Discovered 1 weeks ago
ExcelPowerPointCRM systems
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Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- 5 years of professional experience in customer operations, account management, commercial operations, compliance, or a closely related function — with at least a portion of that experience in China-facing or cross-border business roles.
- External Communication & Relationship Management: Proven track record of managing senior-level customer or partner relationships with professionalism, strategic depth, and a service-oriented mindset. Comfortable leading difficult conversations and managing escalations with poise.
- Compliance & Governance Ownership: Demonstrated experience owning compliance processes, documentation, or regulatory coordination in a commercial or operational context. Ability to design and maintain governance frameworks that scale.
- Analytical & Operational Rigor: Strong ability to manage complex, multi-account operations with high accuracy — maintaining clear tracking, identifying issues proactively, and delivering timely, well-organized reporting.
- Fluency in Mandarin Chinese (written and verbal) is required. This role involves regular senior-level communication with China-based customers, partners, and potentially regulatory contacts.
- English: Fluency in English (written and verbal) is required for internal leadership communication, reporting, and documentation.
- Leadership & Influence: Ability to lead cross-functional coordination, influence without direct authority, and represent the function credibly in leadership discussions.
- Technical Skills: Advanced proficiency in Microsoft Excel (including data tracking, pivot tables, and reporting); strong PowerPoint skills for executive presentations; familiarity with CRM systems and compliance documentation tools.
Preferred Qualifications
- China Market Expertise: Deep experience managing China-based customer or partner portfolios, with strong familiarity with Chinese business culture, regulatory environments, and commercial norms.
- Compliance Leadership: Prior ownership of local compliance programs, regulatory filings, or governance frameworks in a cross-border or China-specific commercial context.
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