Manager, Non-Technical Project/Program Management

Lead, coach, and develop a regional Extended Workforce operations team.

Establish clear priorities, operating rhythms, and accountability across the team.

Ensure consistent execution of global Extended workforce policies, processes, and controls.

Act as escalation point for complex workforce, compliance, or supplier issues.

Own end‑to‑end regional execution of the Extended workforce lifecycle, including Staff Augmentation, independent contractors, vendors, and service providers.

Balance speed, cost, risk, and scalability to support business outcomes while protecting Applied’s enterprise interests.

Ensure visibility, governance, and audit readiness across the program.

Lead regional relationships with Managed Service Providers (MSPs) , Vendor Management System (VMS) partners, and workforce suppliers.

Partner with Strategic Sourcing to support supplier governance, performance management, and continuous improvement.

Monitor SLAs, compliance trends, and service quality; drive corrective actions as needed.

Serve as the regional SAP Fieldglass subject matter expert.

Support and govern integrations across Fieldglass, Workday, ServiceNow , and related enterprise platforms.

Guide the team in identifying data, workflow, and integration issues; partner with HRIS and IT on resolution.

Support UAT, releases, reporting, and automation initiatives to improve program efficiency.

Ensure Extended workforce engagements comply with labor laws, worker classification standards , internal policies, and contractual requirements .

Lead regional risk mitigation efforts related to co‑employment, misclassification, tenure, and regulatory exposure.

Partner closely with Legal and HR on audits, reviews, and policy interpretation.

Act as a trusted advisor to regional business leaders and hiring managers.

Guide teams in educating stakeholders on Extended workforce policies, tools, and expectations.

Oversee creation and maintenance of process documentation, operational playbooks, and training materials .

Master’s degree in Human Resources, Business Administration, or a related field.

10+ years of professional experience , including 5–7+ years in Extended Workforce Management, HR Operations, Procurement, or Workforce Governance.

Demonstrated people management experience with the ability to lead, mentor, and scale teams.

Strong knowledge of contingent workforce models, vendor management, and labor regulations .

Hands‑on experience with SAP Fieldglass (VMS) ; Workday experience strongly preferred.

Strong analytical skills with advanced proficiency in Excel and workforce reporting tools (e.g., Alteryx).

Experience operating in a large, global, matrixed organization across regions and cultures.

Program and change management experience; exposure to automation or AI‑enabled HR solutions is a plus.

Strong ownership mindset with comfort making and enforcing decisions within policy guardrails.

Ability to lead through influence as well as authority.

Clear communicator who can translate complex policies into practical execution.

Structured problem solver with sound judgment and attention to detail.

Adaptable, proactive, and comfortable operating in a fast‑paced environment.