Manager, MFA

Job Summary

Key Responsibilities

• Strategy • To institutionalise the Account opening, KYC and maintenance process so that is well defined for the implementation and servicing teams, as well as clients. • To participate in the local product development and sales initiatives related to FPI KYC and account opening perspective. • To participate in the bank’s A3 initiative and deliver / implement the same.
• Business • To manage the operational relationship for interface with implementation and servicing teams. • To serve as a focal point of contact with implementation and servicing teams, and regulators and clients, with regard to account opening and KYC related processes.
• Processes • To facilitate the process of account opening and maintenance to be smooth, error free and timely. • To facilitate the review of account opening, closure and other miscellaneous related documents and revert to respective stakeholder with review comments. • To monitor the outstanding documents and follow up with Implementation/Client Servicing team for completion. • To Regulatory monitor and maintain Service Standards. • To liaise Regulator, KRA, Depositary, Exchange whenever required • To ensure timely and accurate updation of KYC and CKYC data. • To ensure that activities are completed within agreed TAT and service standards. • To ensure timely and accurate completion of scanning and vaulting of client documents. • To be an efficient back up for Static Data operations.
• People & Talent • To help build a good work life balance for self and team. • To constantly motivate team towards better performance.