Manager - Marker Space Cultural Program

Overview

Role Purpose

Key Responsibilities**Program Design & Experience Development

• Design hands-on, interactive maker space programs aligned with cultural themes
• Develop workshops, demonstrations, and creative experiences for different audiences
• Ensure diversity and accessibility of creative offerings

Artisan & Facilitator Management

• Identify and onboard artisans, creators, and facilitators
• Manage schedules, participation, and delivery of workshops
• Ensure quality and consistency across all sessions

Operational Readiness & Setup

• Ensure readiness of maker spaces, including tools, materials, and safety measures
• Coordinate with Operations and FM for setup and maintenance of spaces
• Manage resource planning and replenishment

Program Delivery & Visitor Engagement

• Oversee delivery of workshops and interactive sessions
• Ensure high levels of participation and engagement
• Maintain safety and quality during all activities

Performance Monitoring

• Track participation rates and engagement levels
• Adjust workshop offerings based on demand and feedback
• Key Success Metrics* Participation in workshops
• Engagement levels
• Quality of experience
• Deliver asset operating budget

Required Skills & Competencies

• Experience in creative programming or workshops
• Understanding of crafts, making, or cultural production
• Facilitation and coordination skills
• **Requirements*** 5–8+ years of experience, with a strong background in creative programming, workshop delivery, or hands-on cultural and educational experiences
• Proven experience designing and delivering interactive, hands-on programs, workshops, or maker space activities
• Strong understanding of creative disciplines, such as crafts, design, traditional making, or cultural production
• Ability to develop engaging, accessible experiences for diverse audience groups (families, youth, adults)
• Experience working with:
• o Artisans and craftspeople
• o Creative practitioners and facilitators
• Ability to identify, onboard, and manage workshop facilitators and contributors
• Experience coordinating multiple facilitators delivering parallel sessions
• Proven ability to deliver interactive experiences in public-facing environments
• Experience managing high visitor engagement environments with continuous participation
• Strong facilitation and communication skills to engage audiences directly
• Experience managing environments involving:
• o Tools, materials, and equipment
• o Hands-on participation by visitors
• Strong awareness of health, safety, and risk management in workshop environments
• Ability to ensure safe, controlled, and well-supervised delivery of activities
• Experience managing physical creative spaces or studios, including setup, layout, and flow
• Ability to plan and manage materials, inventory, and resource usage
• Experience coordinating space utilization for multiple simultaneous activities
• Experience in:
• o Maker spaces, innovation labs, or creative hubs
• o Museums, cultural institutions, or interactive exhibitions
• o Festivals or public engagement programs
• Exposure to traditional crafts or cultural making practices is highly preferred