Manager, Learning & Development

Working with the Head of the MT Professional Journey Office and the MT Academy Director to support the co-ordination and delivery of AI-enabled training. Duties may include, but are not limited to, the following:

Supporting and advancing AI-enabled learning initiatives across MT Academy programs by integrating Client Service Delivery (CSD) workflows and tools into curriculum design to enhance practice readiness and client outcomes.

Collaborating closely with the Client Service Delivery (CSD) and MT Academy to incorporate AI-enabled workflows into lawyer training, ensuring alignment between evolving legal service delivery models and MT Academy programming.

Translate CSD-developed workflows into effective learning experiences, embedding them into program design through practical, scenario-based and experiential learning approaches.

Designing and integrating AI-enhanced learning experiences (e.g., AI-supported simulations, intelligent coaching tools, adaptive learning platforms) that reinforce workflow adoption while maintaining a strong focus on learning objectives and skill development.

Identify opportunities to incorporate AI tools into instructional design, facilitation and learner engagement, enhancing program scalability, personalization and overall effectiveness—while ensuring alignment with established workflows.

Contributing to the development and delivery of external strategic AI learning initiatives, including supporting partnerships with law schools and early talent pipelines to build foundational AI literacy and workflow awareness.

Supporting work with internal and external stakeholders to incorporate real-world workflows and client scenarios into training content, ensuring relevance to practice and alignment with firm strategy.

With oversight from the MT Academy Director, managing the day-to-day functional activities of the MT Academy Coordinator who is a direct report by working effectively with them to achieve goals and objectives through assigning and supervising work as well as collaborating with peers across the MT Academy, PJO and other functional groups.

LLB or a Bachelor’s degree combined with 5 years’ experience in the development and delivery of educational programs.

Experience in legal practice or in working with lawyers in a non-practice environment.

Substantial experience in designing, delivering and managing Professional Development programs for legal professionals (lawyers and/or paralegals).

Proven working experience in instructional design and with instructional technology, including knowledge of adult learning theories and design models, lesson and curriculum planning, solid knowledge of course development software, visual design skills and ability to write instructional text, audio scripts/video scripts.

Proficiency in relevant instructional design technology

Law firm or other professional services firm experience preferred.

Certificate or course in instructional design is an asset.

Bilingual in French language an asset.

Significant flexibility, including flexible lunch hours, arrival and departure times as well as some evening work during heavy workload periods.

Excellent verbal and written communication skills and comfortable speaking to groups of students and lawyers at programs or meetings.

Strong interpersonal skills and comfortable working with lawyers, clients and staff individually and in teams.

High level of service orientation with the ability to problem solve independently and practically.

Self-starter who takes initiative with exceptional organizational and time management skills, and who works efficiently with minimum supervision.

Ability to maintain a fast pace and manage multiple demands under pressure by prioritizing, being practical and results-oriented.

Strong attention to accuracy and detail along with a numeric aptitude.

Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.

Competitive compensation and generous time off, including a day off to volunteer and a day off for your birthday.

A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.

Strong community involvement and a commitment to equity, diversity and inclusion.

A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.