Senior Applications Analyst

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent practical experience in IT).

7+ years of progressive IT experience, including 3+ years in a senior/lead application analyst role.

Broad technical knowledge across modern IT environments – including Azure & 3rd party cloud services (IaaS, PaaS, SaaS), enterprise software (Microsoft 365 platform), networking and security principles – and full SDLC experience across on-premise and cloud platforms.

Proven ability to conceptualize, design, and implement application solutions and digital initiatives (e.g. cloud migrations, process automations, AI-powered tools), seeing projects through from idea to deployment.

Experience with ITIL framework for support and operations; Agile/DevOps methodology experience for solution delivery (ITIL or Agile/DevOps certifications are an asset).

Demonstrated business acumen and strong ability to manage relationships with both business stakeholders and external partners/vendors.

Experience in a cloud-first and AI-focused organization (or consulting/professional services background) is an asset. Familiarity with AI productivity and collaboration platforms such as Microsoft 365 Copilot or Claude for Work is a strong asset.

Knowledge of PowerShell, JavaScript / TypeScript, C# / .NET, Python and other programming languages.

Hands-on familiarity with AI tools and platforms (e.g. Claude, Microsoft Copilot, agentic frameworks) and practical experience applying them to automate processes or enhance application capabilities. Working knowledge of how artificial intelligence (AI), machine learning (ML), and automation can be applied to improve applications and business processes.

Working experience supporting Windows operating systems and the Microsoft Office / M365 suite.

Working experience with Microsoft Intune and SCCM.

Working experience administering Microsoft Active Directory and Azure AD.

Working experience using Microsoft Power Platform (Power BI, Power Apps, and Power Automate).

Working experience with modern enterprise database technologies.

Working experience with Microsoft SharePoint.

Working experience with PowerShell, JavaScript / TypeScript, C# / .NET, Python and other programming languages.

Working experience with the Application System Development Life Cycle (SDLC).

Working experience applying Application Development standards.

Practical experience implementing, configuring, and supporting AI capabilities within enterprise applications, including hands-on familiarity with modern AI platforms and tools such as Microsoft 365 Copilot, Azure AI services, OpenAI technologies, Anthropic Claude, or comparable large language model (LLM) ecosystems.

Excellent communication and interpersonal skills, with the confidence to lead meetings, actively contribute in discussions, and share ideas clearly and professionally.

Demonstrated ownership of tasks and projects, taking initiative to drive work to completion beyond the minimum requirements. Candidates should be proactive in identifying solutions or improvements.

Demonstrates strategic thinking and sound problem-solving skills when navigating complex or ambiguous situations, including those involving emerging technology and AI adoption.

Advocates for strategic initiatives — including AI and automation programs — and constructively influences stakeholders to drive alignment and action.

Working knowledge of common AI solution patterns (e.g., generative AI, natural language processing, intelligent automation) and the ability to translate functional requirements into working, secure, and responsible AI-enabled solutions within defined architectural patterns.

Demonstrated ability to apply AI integration approaches (APIs, plugins, copilots), follow data privacy and security practices, support model lifecycle and monitoring activities, and work in alignment with responsible AI principles.

Ability to handle multiple concurrent pieces of work, and appropriately applying judgment about the prioritization of effort.

Maintains composure and effectiveness under pressure, delivering results within tight timelines when required.

Applies strong organizational and time-management skills to plan, execute, and follow through on work independently and collaboratively.

Bilingualism an asset (French and English).

Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.

Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.

A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.

Strong community involvement and a commitment to equity, diversity and inclusion.

A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.