Manager, GIS & ADMS

Highlights of the job

We are hiring a Full-Time Permanent GIS and ADMS Manager position working out of Edmonton, AB .

We welcome applications from internal and external candidates .

EPCOR manages more than 7,000 km s of electrical infrastructure and over 6,000 km s of water, wastewater, and stormwater networks that deliver essential services to Edmontonians and customers across North America.

Behind these critical assets are the technology systems that help EPCOR understand where infrastructure is located, how it is connected, and how data can be leveraged to drive operational insights and informed decision-making.

As the M anager, you oversee the GIS and Advanced Distribution Management System (ADMS) portfolio within our Application Services team.

In this role, you are responsible for the operation and support of EPCOR's CAD/GIS and ADMS application suites, ensuring the reliability and effectiveness of systems that are critical to our business.

Through this work, you will lead the teams managing technology platforms that are essential to EPCOR's operations, enabling informed decision-making and the delivery of critical services to our customers.

Where We Work: This position is eligible for our hybrid work program, offering the flexibility to work remotely while requiring a minimum of two days per week onsite.

What you’d be responsible for

• Ensuring the delivery of optimal results against appropriate performance metrics.
• Providing input to the Business Management Applications Support plans and directions.
• Developing and maintaining long-lasting relationships with key business users within respective areas to ensure delivery of appropriate results.
• Ensuring specific and measurable scheduling and delivery of work across team members.
• Developing, building and leading a team of high performing system analysts that readily take on the challenges of the business and provide exceptional support to their end users.
• Responding to system availability issues with the required urgency and oversees root cause analysis on issues as a way of proactively preventing them in the future.
• Ensuring resolution of customer issues in a timely manner by the team members to foster positive relationship with all customers.
• Developing and nurturing a high performance, high discipline, safe, accountable, focused, innovative and achievement-oriented work force that is easy to do business with.