Manager, Facilities & Building Services

Spearhead store cleanliness standards that go beyond the scope of contracted cleaning vendors, proactively identifying and closing gaps so the store consistently presents at its best

Champion a culture of pride of place among store staff, engaging teams to take ownership of their spaces and reinforcing that a clean, well-kept environment is everyone's responsibility

Conduct regular cleanliness walkthroughs of high-traffic and high-visibility areas, addressing issues in real time and setting the standard for what "member-ready" looks like

Partner with store leadership to build cleanliness into daily routines and team habits, ensuring the store's presentation reflects positively on the member experience and the MEC brand

Liaise with vendors and the Facilities team when issues or additional maintenance needs arise

Respond to service calls and maintenance requests from building tenants, ensuring a professional and timely resolution

Monitor and adhere to the facilities budget in collaboration with the store operations team and Support Office Facilities team, ensuring service contracts are cost-effective and reviewing utility or repair expenditures

Partner with the store operations team to identify operational gaps related to the built environment and support with solutions, repairs, or process changes

Support the store operations team and JHSC in upholding health & safety standards according to company policy, ensuring compliance with provincial regulations, fire codes, and local municipal bylaws

Monitor the effectiveness of building security systems, conduct regular security patrols, and address and de-escalate aggressive behaviour, coordinating with local law enforcement if necessary

Play an active role in building sustainability initiatives

Proficient knowledge of building systems and basic knowledge of hand/power tools, with the ability to lift 22.7 kg (50 lbs)

A hard-working attitude - you deliver on what you commit to, even when no one is watching, and you genuinely like helping people

Strong communication and collaboration skills, with the ability to work cross-functionally across multiple teams

Ability to problem-solve, manage conflict, and build relationships with stakeholders at all levels of the organization

Team-oriented work ethic with the ability to work autonomously to complete deliverables

Ability to manage multiple tasks and projects at the same time while keeping your cool

Savviness with Windows, Excel, Word, Outlook, and D365

First Aid Certification is an asset

Flexibility to work evenings, weekends, and holidays as required

This is an active, hands-on role requiring regular presence throughout the Vancouver store and Support Office areas, maintaining the building and its infrastructure. The role includes standing, walking, lifting (up to 50 lbs), and navigating varied building environments while supporting store operations, tenants, and staff.

MEC is an equal opportunity employer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

Compensation :

Salary range is $60,000 to $75,000 dependent on skills and experience.