Manager, Enterprise Risk Management

Develop, implement, and continuously improve fraud prevention strategies, controls, and procedures.

Assess the effectiveness of existing fraud risk frameworks and propose enhancements based on analytical insights and industry evolution.

Stay updated on the latest developments in fraud trends, technologies, and regulatory requirements within the region.

Work closely with risk management, customer service, operations, compliance, legal, and technology teams to address and resolve fraud-related issues.

Coordinate with external partners, including banks, processors, law enforcement agencies, and fraud networks when necessary.

Communicate with customers to verify suspicious transactions and provide guidance on fraud-related concerns or disputes.

Generate detailed fraud analytics reports highlighting key metrics, trend analyses, incident summaries, and actionable insights.

Present findings and recommendations to management and cross-functional stakeholders.

Support risk modeling, data mining, and automation initiatives aimed at strengthening fraud detection capabilities.

Bachelor’s degree in Finance, Criminal Justice, Business Administration, Information Technology, or a related field. A Master’s degree is preferred.

Minimum of 5+ years of experience in fraud prevention and risk management within the fintech or financial services industry

Proven ability to implement effective fraud prevention strategies.

Advanced knowledge of fraud detection tools and technologies.

Advanced knowledge of SQL / Python program for data mining.

Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment

Relevant certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS)

Experience in card processing and payment systems (e.g., TSYS)

Remote (US/Canada)

Compensation: CA $80,000-$100,000

Base salary range: For this role, candidates can expect a base salary range, described in the posting. Actual compensation is determined based on skills, experience, and role level. Exceptional candidates may be considered above the top of the range, and pay can increase quickly for those who make a big impact in the role.