ashby
Manager, Enterprise Account Manager
EvenUp
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 144000-144000 yearly / year
Discovered 3 weeks ago
Free
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What you'll do
Define and implement the Account Management organizational structure, processes, and KPIs to support rapid scale.
Recruit, train, mentor, and manage a team of high-performing Account Managers, fostering a culture of excellence and customer advocacy.
Develop and standardize upsell and cross-sell playbooks specifically for the enterprise segment.
Collaborate cross-functionally with Sales, Product, and Customer Success to ensure a seamless customer experience and advocate for client needs.
Operate as a strategic builder, creating structure within ambiguity to drive consistent revenue outcomes.
What we look for
- 5+ years of experience in Account Management or Customer Success, with at least 2–3 years in a leadership role at a B2B SaaS company.
- Proven track record of building and scaling a successful Account Management team in a high-growth, early-stage environment.
- Strong experience in a "founding team" capacity is highly preferred.
- Exceptional leadership, coaching, and talent development skills with a focus on high performance.
- Demonstrated ability to develop and execute complex account strategies and consistently exceed revenue targets.
- A self-starter mentality with the ability to take full ownership and drive initiatives independently.
Notice to Candidates
EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ( evenuplaw.com/careers ) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses.
To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .
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