workday
Manager, Delivery Planning & Analysis
Ledcor
Edmonton, CAN
Full-time
Senior · 8+ years experience
Onsite
Discovered 3 weeks ago
ServiceNowPPMDemand ManagementCapacity Planning
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ServiceNowPPMDemand Management
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ServiceNowPPMDemand ManagementCapacity Planning
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Responsibilities
- Lead the planning and governance of the IS project portfolio to ensure alignment with strategic priorities and operational goals.
- Maintain end-to-end visibility of project status, timelines, interdependencies, and delivery performance
- Oversee the intake, evaluation, and prioritization of business and technical demand.
- Partner with stakeholders to ensure demand is aligned with organizational priorities, capacity constraints, and value delivery.
- Provide execution leadership for enterprise-wide resource planning, including capacity forecasting, allocation, and optimization across concurrent initiatives.
- Ensure effective utilization of IS resources to balance delivery commitments and strategic priorities, driving teams to deliver outcomes efficiently and within agreed scope.
- Monitor overall portfolio health, identifying risks, trends, and dependencies.
- Provide actionable insights and reporting, including dashboards and executive summaries, to enable proactive decision-making.
- Provide execution leadership in establishing, implementing, and enforcing portfolio governance frameworks, standards, and best practices.
- Ensure adherence to project management processes, reporting requirements, and compliance expectations across the IS function, driving consistent execution and accountability across teams.
Qualifications
- A bachelor’s degree in information systems, Computer Science or a relevant field preferred
- 8+ years of experience in Information Systems environments, including progressive leadership in project portfolio management, demand management, and governance of enterprise-scale initiatives
- Demonstrated experience managing complex portfolios across multiple IS domains, including cybersecurity, architecture, infrastructure, networking, and service delivery
- Proven experience with ServiceNow, including strong working knowledge of Demand Management and Project Portfolio Management (PPM) modules
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