Manager, Data Analytics - HSBC Life
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Key skills for this role
About the Role
HSBC Life is hiring a Manager, Data Analytics to drive business insights and machine learning model building. You will work with cross-functional stakeholders, build dashboards, and manage end-to-end campaign implementation.
Key Skills for This Role
Responsibilities
- Work with cross functional senior stakeholders to generate business analysis/insights improve commercial outcomes
- Machine learning model building to sharpen targeting of customers/producers who need enhanced monitoring
- Improve/automate existing workflows
- Build or enhance dashboards to better measure effectiveness of all customer outreach initiatives, producer's productivity, etc.
- Work with data engineers to enhance and/or fix errors in tables within data marts and data warehouse
- Identify new triggers or enhance existing triggers to improve customer engagement/targeting
- Continuously identify better ways of working within the team, including automation of existing scripts or workflows
- Manage end to end implementation of campaigns (requirement gathering, base sizing, rollout of leads, sending out communications, tracking of initiatives effectiveness, campaign fulfillment)
Requirements
- Deep hands on experience in Python and BigQuery is mandatory
- Strong experience doing business analysis and presentation of insights to stakeholders
- Hands on experience building dashboards
- Experience in enterprise level development and deployment of machine learning models is a huge advantage
- Experience in insurance industry is a plus
Full Job Posting
Role Overview
- If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
In This Role You Will
- Work with cross functional senior stakeholders to generate business analysis/insights improve commercial outcomes.
- Machine learning model building to sharpen targeting of customers/producers who need enhanced monitoring.
- Improve/automate existing workflows.
- Build or enhance dashboards to better measure effectiveness of all customer outreach initiatives, producer’s productivity, etc..
- Work with data engineers to enhance and/or fix errors in tables within data marts and data warehouse.
- Identify new triggers or enhance existing triggers to improve customer engagement/targeting.
- Continuously identify better ways of working within the team, this includes but not limited to automation of existing scripts or workflows.
- Manage end to end implementation of campaigns (requirement gathering, base sizing, rollout of leads, sending out communications, tracking of initiatives effectiveness, campaign fulfillment).
To Be Successful You Will Need
- Deep hands on experience in Python and BigQuery is mandatory.
- Strong experience doing business analysis and presentation of insights to stakeholders.
- Hands on experience building dashboards.
- Experience in enterprise level development and deployment of machine learning models is a huge advantage.
- Experience in insurance industry is a plus.
About HSBC
- HSBC is committed to building a culture where all employees are valued, respected and opinions count.
- We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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