Manager Customer Support Projects

If this sounds like you, we’d love to hear from you. Submit your resume and a one-page response to the following questions:

Describe your experience supporting the delivery of projects, transformation initiatives or operational improvements. What was your role, and how did you contribute to successful outcomes?

Provide an example of how you have partnered with operational leaders, project teams or other stakeholders to achieve a business outcome. How did you build engagement and influence outcomes?

Describe your experience leading or coordinating change activities, business readiness and stakeholder communications. Why are you interested in the Manager Customer Support - Projects role?

Applications close 12pm Thursday 24th of September. Prior to applying, please discuss your intent to apply with your leader and take a look at our expression of interest tips.

The Manager Customer Support – Projects position description is available on the intranet.

This role is graded at Individual Contract. If you have any questions about this opportunity, please contact Nathan Palu – Head of Customer Support.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.