Manager, Customer Service

Annual salary of $75,000-85,000 per year

Career growth opportunity within an industry leading logistics company

Group Benefits offered - health and dental

Employee engagement events

Strong leadership, coaching, and team-building skills.

Customer-focused mindset with a commitment to service excellence.

Excellent verbal and written communication skills.

Strong organizational and time management abilities.

Effective problem-solving and conflict-resolution capabilities.

Ability to build strong relationships with customers and internal stakeholders.

Sound judgment, decision-making, and accountability.

Adaptability and ability to thrive in a fast-paced, deadline-driven environment.

Continuous improvement mindset with a focus on operational efficiency and customer satisfaction.

Titanium Transportation Group is a leading North American freight transportation company specializing in tech-forward trucking operations and logistics brokerages services throughout Canada and the United States. Our specialties are truckload, dedicated, and cross-border, along with comprehensive logistics and warehousing solutions for a wide range of industries.

Our focus on customer excellence, safety and innovation set Titanium apart and we are proud to have earned our place among Canada’s Fastest-Growing Companies for over 13 consecutive years by Canadian Business, and as one of America’s Fastest-Growing Companies in 2020 by the Financial Times. We are also proud to rank among Today’s Trucking Top 100 Fleets.

Our team of over 1,300 professionals operate from over 15 strategic locations. We are committed to meeting our clients’ evolving supply chain needs while driving growth and success. Join us at Titanium, where innovation and opportunity pave the way for a bright future in freight transportation and logistics.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team and we'll work with you to understand what is needed.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted. #HP