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Logistic Coordinator
Titanium Transportation Group
Bolton, CAN
Full-time
Entry
Onsite
CAD 55000-65000 yearly / year
Discovered 3 days ago
TMW
Free
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Role Overview
The Logistic Coordinator will work as a member of our front-line service team, focusing on client support. They work directly with clients to assist with shipments and offer excellence in customer relations by providing a positive interaction experience on all levels. In addition, this role will have direct interaction with customers and internal team members to ensure seamless communication.
Key Skills for This Role
TMW
Full Job Posting
Job Summary
The Logistic Coordinator will work as a member of our front-line service team, focusing on client support. They work directly with clients to assist with shipments and offer excellence in customer relations by providing a positive interaction experience on all levels. In addition, this role will have direct interaction with customers and internal team members to ensure seamless communication.
Job Duties and Responsibilities
- Respond to customer inquiries providing support as required.
- Process data entry requirements relative to operational movements.
- Communicate with shippers, receivers, customers, and internal departments to gather information and book appointments.
- Address challenging customers and problems that require escalation outside of the department.
- The report, analyze and resolve system, clients, and operational issues that impact service quality.
- Maintain records and statistics relative to assigned processes.
- Perform general office functions as required.
- Ability to perform tasks independently.
Job Requirements
- Successful completion of High School Diploma.
- Strong verbal and written English communication skills.
- Proficient with the use of a computer and Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
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