Manager B2B Products & Projects

Purpose

Accountibilities

• Take ownership of EY’s net fare product worldwide. Evaluate the usage, success and necessity in all markets.
• Ensure that net fares are not being misused to undercut EY’s own offer and if necessary, take actions against it
• Develop and implement products for strategic niche segments (e.g. embassies, marine business or students), that support additional revenue generation, aligned with overall company goals
• Create documents that assist sales teams in selling our product (e.g. New destinations…)
• Review performance of our B2B products and keep continuous exchange with the market teams and BDU’s to make enhancements if needed and continuously develop Etihad’s offering
• Drive positive engagement with frontline sales, revenue management, BDU’s and other stakeholders
• Manage and oversee Implementation and Project Management team in analyzing ETIHAD requirements and processes
• Work closely with upper management to make sure that the scope and direction of each project is on schedule, as well as other departments for support, in charge of a team to get the objective accomplished
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Assess project and program management principles, methods and techniques, interdependencies between technology, operations and business needs
• Prepare estimates and detailed project plan for all phases of the project
• Report on project success criteria results, metrics, test and deployment management activities
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
• Create and maintain comprehensive project documentation
• Ensure all ETIHAD policies and procedures are adhered including but not limited to, Security, HR, Operations, and Legal

Qualifications

• University degree in a related discipline and +7 years work experience in a related fieldSales experience, or experience in supporting a field sales organisation required
• Strong team player, with cultural awareness & understanding required
• Excellent grasp of broader commercial and revenue knowledge required
• Fully conversant with key principles underpinning sales products and programs
• Collaborative team player with the ability to work independently.
• Strong problem-solving abilities and a customer-centric mindset.
• Familiarity with pricing models, legal contracts, and sales policies is a plus.
• Strong analytical background: Ability to synthesise performance data in a meaningful way - both verbally and in writing required
• Advanced Excel skills required
• Advanced Microsoft Project skills desired

About Etihad Airways

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