Maintenance Supervisor

Metropolitan Development and Housing Agency (MDHA)

Nashville, TN

MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville.

MDHA employs over 300 staff members, has a budget of $200 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency.

Under the direct supervision of the Area Portfolio Maintenance Manager is responsible for supervising and managing the overall maintenance operation of a public housing development.

Schedules work order requests according to maintenance priorities and procedures; documents and keeps accurate records of work performed in apartments, building exteriors and grounds Insures the curb appeal and safety of the property each day Schedules and supervises the work assignment of the maintenance staff and contractors and ensures completion of work performed Performs general maintenance duties including but not limited to electrical repair, plumbing repair, carpentry, pest control, painting, grounds care, replacement and/or repair of fixtures, appliances, flooring, locks, and systems Schedules and assures preventative maintenance has been performed on all apartments

Schedules work order requests according to maintenance priorities and procedures; documents and keeps accurate records of work performed in apartments, building exteriors and grounds

Insures the curb appeal and safety of the property each day

Schedules and supervises the work assignment of the maintenance staff and contractors and ensures completion of work performed

Performs general maintenance duties including but not limited to electrical repair, plumbing repair, carpentry, pest control, painting, grounds care, replacement and/or repair of fixtures, appliances, flooring, locks, and systems

Schedules and assures preventative maintenance has been performed on all apartments

Hires and trains maintenance staff and ensures work performance meets required standards

Conducts periodic safety meetings with maintenance staff

Supervises the maintenance staff in compliance with the agency personnel policies

Ensures maintenance staff maintains a professional appearance and attitude at all times

Assists property manager in procurement purchases and vendor information; insures efficient and timely processing of all required administrative forms, reports, and related information

Insures prompt preparation of vacant units for occupancy

Assists Property Manager in development of a property maintenance plan and capital fund spending

Performs quality control inspection of work performed in units

Plans and coordinates inspections and the repair of units for “high performance” on the property PHAS

Reviews apartment maintenance charges and ensures appropriate charges are processed

Assists Property Manager in communications with residents; other duties as assigned

Assists Property Manager with move-ins, move-outs, evictions, and annual inspections

Answers telephone calls and handle residents’ complaints and requests in a courteous manner

Insures just-in-time inventory of equipment and service with cost-effective buying in compliance with the agency procurement policies

Ensures compliance with federal, state, and local laws and regulations

Schedules and participates in emergency scheduling for evenings, weekends and holiday calls

Prepares fiscal and management reports

Schedules the operations of asset support staff

Insures the maintenance of property vehicles and equipment

Approves all maintenance purchases and processes according to fiscal policies

Ability to perform, with or without accommodation, physically demanding duties such as frequent standing, walking, climbing, bending, stooping, crouching and lifting objects more than 50 lbs. Dexterity to operate power and manual tools and equipment with sufficient clarity in speech, hearing, vision and powers of observation; other physical duties as required.