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Luxury Villa General Manager | Pre-Opening in Ceará, Brazil

Utopia Design
Dubai, UAE
Temporary
Manager
Onsite
6 days ago
Pre opening managementSOP creationTeam buildingBudget managementVendor managementEnglish
Free

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Pre opening managementSOP creationTeam building
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Overview

  • We are looking for an experienced Luxury Villa General Manager to lead the complete pre opening and ongoing operation of an ultra luxury private villa in Jericoacoara, Brazil.
  • This is not a traditional hotel General Manager position.
  • We are looking for a highly operational leader who has successfully opened luxury hospitality properties from scratch, built high performing teams, implemented operational systems, created SOPs, and delivered exceptional guest experiences.

Key Responsibilities Pre Opening

  • Lead the entire pre opening process from planning to launch
  • Develop and implement operational strategies
  • Create SOPs, operational manuals, policies and service standards
  • Build departmental workflows and operational procedures
  • Coordinate suppliers, contractors and operational partners
  • Implement PMS and operational systems
  • Define staffing plans and organizational structure
  • Develop budgets and operational forecasts
  • Prepare the property for a flawless opening

Key Responsibilities Leadership & People Management

  • Recruit, interview and hire all operational staff
  • Build and develop a high performing team
  • Lead onboarding and training programs
  • Conduct performance evaluations
  • Coach and mentor department heads
  • Manage disciplinary actions when necessary
  • Make hiring and termination decisions
  • Foster a culture of accountability and excellence

Requirements

  • Minimum 5 years as General Manager, Operations Manager or Director of Operations in luxury hospitality
  • Proven experience leading at least one complete pre opening of a luxury hotel, resort or private villa
  • Experience creating SOPs from scratch
  • Experience building operational departments
  • Experience recruiting, hiring, onboarding, developing and terminating employees
  • Strong leadership across multiple departments
  • Budget management experience
  • Vendor and contractor management experience
  • Fluent English (spoken and written)
  • Willingness to relocate to Jericoacoara

Preferred

  • Forbes Five Star or Leading Hotels experience
  • Luxury boutique hotels
  • Luxury villas
  • Ultra luxury resorts
  • International hospitality experience

Benefits

  • Competitive compensation (USD/EUR), based on experience
  • Performance based annual bonus
  • Contractor agreement (PJ)
  • 28 days of paid annual leave
  • Relocation support to Jericoacoara
  • Temporary accommodation assistance during relocation
  • Opportunity to lead the pre opening of an exclusive ultra luxury private villa
  • High level of autonomy and decision making authority
  • International work environment
  • Career growth within a fast growing luxury hospitality and real estate company
  • Work alongside multidisciplinary teams in architecture, design and development

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