Luxury Furniture Sales Manager
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Key skills for this role
About the Role
A premier luxury Italian brand showroom is seeking a dynamic Sales+Project Manager to drive business growth and ensure outstanding customer satisfaction. The role involves product expertise, customer engagement, client relationship management, and end-to-end project coordination for high-end clients.
Key Skills for This Role
Responsibilities
- Be the expert on product features, benefits, and design elements
- Actively engage with customers on the showroom floor and provide design inspiration
- Develop and maintain strong relationships with high net worth individuals, interior designers, architects, and corporate clients
- Oversee and manage the entire project lifecycle from initial inquiry to installation and final handover
- Conduct site visits to monitor progress and quality of installations
- Coordinate client approvals at key stages of the project
Requirements
- Strong knowledge of luxury furnishings, home decor, and interior design principles
- Proven experience managing both sales and project delivery for high end clients
- Excellent negotiation, communication, and interpersonal skills
- Experience in CRM software
- Strong organizational and time management abilities
- Good English is required
Full Job Posting
Job Summary
- We are a premier luxury Italian brand showroom and interior design studio, offering a curated selection of high end home furnishings, decor, and bespoke design services. We are looking for a dynamic Sales+Project Manager to join our team and drive business growth while ensuring outstanding customer
Key Responsibilities
- Product Knowledge & Merchandising: Be the expert on the features, parameters, benefits, and design elements of products, ensuring clients are well informed. Oversee showroom displays and product presentation to maintain brand standards.
- Customer Engagement: Actively engage with customers on the showroom floor, offer consultations, and provide design inspiration and solutions. Ensure clients experience an exceptional level of service and luxury.
- Client Relationship Management: Develop and maintain strong relationships with high net worth individuals, interior designers, architects, and corporate clients. Provide personalized service, ensuring client needs and desires are met with tailored solutions.
- End to End Project Coordination: Oversee and manage the entire project lifecycle for clients, from initial inquiry and design consultation through to installation and final handover.
- Quality Control & Client Approval: Conduct site visits to monitor progress and quality of installations. Ensure that all work meets the high standards of luxury and quality expected by our clientele. Coordinate client approvals at key stages of the project.
Skills
- Strong knowledge of luxury furnishings, home decor, and interior design principles.
- Proven experience managing both sales and project delivery for high end clients.
- Excellent negotiation, communication, and interpersonal skills.
- Experience in CRM software
- Strong organizational and time management abilities.
- Ability to work under pressure and manage multiple projects simultaneously.
- Languages: Good English is required; knowledge of additional languages.
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