Loyalty Product Owner
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Key skills for this role
Role Overview
The employer is seeking an experienced Loyalty Product Owner for an established loyalty platform.
The role will drive the platform from initial launch to a mature, enterprise-grade solution.
This is a hands-on role requiring end-to-end loyalty programme ownership.
Key Skills for This Role
Full Job Posting
About the role
The employer is seeking an experienced Loyalty Product Owner for an established loyalty platform.
The role will drive the platform from initial launch to a mature, enterprise-grade solution.
This is a hands-on role requiring end-to-end loyalty programme ownership.
Key responsibilities
- Own the product backlog, roadmap, and prioritization of features, enhancements, and fixes.
- Review the platform for functional gaps and optimization opportunities.
- Define the path from initial launch to full maturity.
- Translate business requirements into clear, deliverable user stories.
- Collaborate with Loyalty, Operations, Technology, Data, and third-party vendor teams.
- Make product decisions for loyalty features while balancing business and technical priorities.
- Ensure loyalty rules, member journeys, and reward logic are specified, tested, and delivered.
Requirements
- Experienced Loyalty Product Owner.
- Demonstrated experience running loyalty programmes end-to-end.
- Ability to define clear user stories from business requirements.
- Ability to balance business priorities with technical feasibility.
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