Loss Prevention Officer
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Key skills for this role
About the Role
Marriott International is hiring a Loss Prevention Officer in Abu Dhabi to patrol property, monitor security systems, respond to incidents, and conduct investigations. No prior related work experience required; high school diploma or equivalent preferred.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property; assist guests with room access
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
- Lock property entrances when required
- Conduct daily physical hazard inspections
- Respond to accidents, contact EMS or administer first aid/CPR as required
- Assist guests/employees during emergency situations
- Complete incident reports to document all Security/Loss Prevention related incidents
- Conduct investigations and gather evidence
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds without assistance and up to 75 pounds with assistance
Full Job Posting
POSITION SUMMARY
- Patrol all areas of the property; assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuse guest/employee disturbances.
- Call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Handle all interruptions and complaints.
- Resolve safety hazard situations.
Additional Responsibilities
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work related information using computers and/or point of sale systems.
- Move at a speed required to respond to work situations (e.g., run, walk, jog).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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