Loss Prevention Investigator
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Key skills for this role
Key Skills for This Role
Full Job Posting
Specific responsibilities include (but are not limited to) the following
- Routinely walk floor to observe, identify dishonest persons both externally and internally
- Observe and dispatch by monitoring CCTV system
- Apprehend shoplifters and maintain records of apprehensions
- Testify at criminal proceedings as appropriate
- Conduct periodic P.O.S. audits
- Conduct internal investigations as required with confidentiality
- Analyze and follow up on transactional reporting
- Minimize company loss due to paperwork errors
- Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
- Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
- Provide support and follow up on audits to ensure compliance
- Comply with all Health & Safety policies and requirements
- Perform other duties, as assigned
- Ensure compliance with privacy policies, regulations, and cyber security measures.
The ideal candidate
College Degree
2-3 years experience in a similar capacity
Kinesic interview techniques or other interviewing/interrogation training
Previous experience in a retail environment
Standard first aid, CPR OPA Level II
Maintain provincial guard license
Fully bilingual in French and in English.
The measures of success
Contribution to financial and customer growth objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
About Holt Renfrew
Canadian luxury department-store retailer serving customers through stores and online; privately and Canadian-owned.
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