Logistics Supervisor
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Key skills for this role
About the Role
Amazon is seeking a Logistics Supervisor to support daily management of operational duties at a delivery station. You will supervise logistics assistants and delivery associates, monitor performance, and ensure shipments meet KPIs.
Key Skills for This Role
Responsibilities
- Support the overall, daily management of operational duties
- Deputize for the Operations Manager as required
- Prioritize and continually improve safety at the delivery station
- Supervise logistics assistants, coordinators and delivery associates to ensure shipments meet operational KPIs
- Monitor coordinator and associate performance and coach them when needed
- Partner with supporting departments to improve logistics processes and operations
- Communicate with delivery service providers to set expectations and raise quality
- Interview candidates for associate roles
- Brief and monitor the workload of all drivers and associates
- Measure and monitor overall workflows and daily metrics
- Assist Operations Manager with tracking, trending and reporting on site performance
- Help with training and mentoring new Associates
Requirements
- Experience managing teams
- Experience with planning, performance metrics, and process improvement
- Experience in logistics (preferred)
- Experience with data analysis (preferred)
Full Job Posting
Your Responsibilities
- Support the overall, daily management of operational duties, deputizing for the Operations Manager as required.
- Prioritize and continually improve safety at the delivery station.
- Supervise logistics assistants, coordinators and delivery associates to ensure every shipment meets operational KPIs.
- Monitor coordinator and associate performance and coach them when needed.
- Partner with supporting departments to improve logistics processes and operations.
- Communicate with delivery service providers to set expectations and raise quality.
- Interview candidates for associate roles.
- Brief and monitor the workload of all drivers and associates.
- Measure and monitor overall workflows and daily metrics.
- Assist Operations Manager with tracking, trending and reporting on site performance.
- Help with training and mentoring new Associates.
- Follow up on and resolve process related issues.
Basic Qualifications
- Experience managing teams.
- Experience with planning, performance metrics, and process improvement.
Preferred Qualifications
- Experience in logistics.
- Experience with data analysis.
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