Logistics Intern
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Key skills for this role
About the Role
Atlas Copco Group is seeking a Logistics Intern in Dubai to manage order processing and logistics tasks for the ITBA business area in the MENA region. Responsibilities include order management, SAP operations, logistics coordination, and compliance.
Key Skills for This Role
Responsibilities
- Oversee the complete processing cycle of local customer orders and indent, ensuring accuracy, efficiency, and timely fulfilment
- Manage the end to end sales order process in SAP ACT! including order entry, vendor purchase orders, validation, fulfilment, and invoicing
- Coordinate with logistics service providers and internal stakeholders to ensure on time delivery of goods
- Ensure all shipments comply with local and international trade regulations, customs requirements, and internal trade compliance policies
- Manage end to end SABER regulated product certification process
- Handle e invoicing processes, ensuring alignment with local tax regulations
- Monitor and manage local inventory levels to ensure product availability
- Maintain accurate and comprehensive customer records and order documentation
- Liaise with finance and credit control teams to resolve billing issues
- Monitor outstanding payments and follow up with customers as needed
- Support the preparation of quotations, manage product returns, and ensure accuracy in invoicing
- Actively contribute to process optimization efforts
Requirements
- Currently pursuing or recently completed a degree in Logistics, Supply Chain, Business, or related field
- Interest in logistics and order management
- Basic knowledge of SAP or ERP systems is a plus
- Good communication skills in English
- Proactive and detail oriented
Full Job Posting
Role Overview
- To manage order processing and related logistics tasks for ITBA business area in MENA region. To ensure sustainability and customer / dealer satisfaction on logistics services.
Local Order Processing Responsibilities
- Order Management: Oversee the complete processing cycle of local customer orders and indent, ensuring accuracy, efficiency, and timely fulfilment.
- SAP ACT! Operations: Manage the end to end sales order process in SAP ACT! — including order entry, vendor purchase orders, validation, fulfilment, and invoicing — while ensuring data accuracy and compliance with company procedures. Collaborate with Salesforce to track opportunities and sales progre
- Logistics & Trade Compliance Coordination: Coordinate closely with logistics service providers and internal stakeholders to ensure on time delivery of goods. Ensure all shipments comply with local and international trade regulations, customs requirements, and internal trade compliance policies.
- Customer & Internal Communication: Foster clear and professional communication with internal departments (sales, logistics, finance) and customers to provide updates, resolve issues, and maintain high service levels
- SABER: Manage end to end SABER regulated product certification process, including obtaining Product Certificate of Conformity (PCoC) and Shipment Certificate of Conformity (SCoC) in compliance with SASO/SALEEM regulations.
- E Invoicing Compliance: Handle e invoicing processes, ensuring alignment with local tax regulations and electronic invoicing mandates.
- Stock Management: Monitor and manage local inventory levels to ensure product availability for customer orders. Coordinate with supply chain and warehouse teams to track stock movements, resolve discrepancies, and support accurate demand forecasting and replenishment planning.
- Record Keeping: Maintain accurate and comprehensive customer records and order documentation in alignment with internal policies and audit requirements.
- Finance Collaboration: Liaise with finance and credit control teams to resolve billing issues, support payment allocations, and ensure accurate financial reporting.
- Receivables Support: Monitor outstanding payments, follow up with customers as needed, and contribute to initiatives aimed at reducing overdue accounts.
- Quotations & Returns Management: Support the preparation of quotations, manage product returns, and ensure accuracy in invoicing, credit notes, and related documentation.
- Continuous Improvement: Actively contribute to process optimization efforts and support cross functional collaboration to enhance operational efficiency and customer satisfaction.
Compensation
- Pay: AED 3,500.00 per month
Work Location
- Hybrid remote in Dubai (Dubai)
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