Logistics /Freight Forwarding Coordinator

Overview

• Our company is seeking an experienced and dedicated candidate who can provide vital support to our team as a Logistics Coordinator.
• We are seeking a candidate who has experience in handling **vehicle/automotive logistics**.
• Prepare shipping documentation including Bills of Lading (BL), Delivery Orders, manifests, invoices, packing lists, and related export/import documents
• Submit Shipping Instructions (SI) to shipping lines within required timelines
• Coordinate and place bookings with shipping lines and follow up on booking confirmations, vessel schedules, space availability, and shipment planning
• Prepare freight quotations and coordinate with customers and sales department regarding shipment requirements, rates, and operational updates
• Open, update, and maintain jobs in SAP system and ensure proper job file management
• Perform accurate data entry and maintain operational records in ERP/software systems
• Coordinate with shipping lines, customers, agents, transporters, and internal departments for smooth shipment execution
• Follow up on container movements, shipment status, documentation, approvals, and customer requirements to avoid delays
• Verify shipping and commercial documents for accuracy, compliance, and completion
• Maintain proper documentation and filing of shipment records and correspondence
• Coordinate with accounts department regarding invoicing, job closing, and payment-related documentation
• Prepare reports, shipment summaries, and operational updates when required
• Handle customer and agent communication professionally via email and phone
• Ensure all operational and documentation activities are completed within deadlines
• Assist in resolving operational issues, shipment delays, booking issues, and documentation discrepancies
• Maintain accurate records of containers, vehicles/cargo movements, and shipment status
• Knowledge and experience in vehicle export operations, container loading, and automotive logistics will be an added advantage
• Familiarity with shipping line procedures, Dubai Trade, customs documentation, and port-related processes preferred
• Experience with ERP systems/SAP B1 and Microsoft Excel preferred
• Good communication, coordination, and organizational skills
• Ability to work under pressure and manage multiple shipments simultaneously
• Candidate should be detail-oriented, proactive, and capable of handling day-to-day operational coordination independently

Requirements

• Proven experience in customer service, handling orders, complaints, inquiries, and correspondence.
• Experience in handling shipping documentation such as Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin, Vessel Certificates, etc.
• An individual with a strong work ethic, eager to learn new skills and take on new challenges.
• Strong negotiation skills with the ability to resolve issues and address customer complaints effectively.
• Bachelor’s degree in Marketing, Business Administration, Logistics, or a related field is required.
• Excellent communication and interpersonal skills.
• Minimum 3–4 years of experience in logistics as a Sales Coordinator.
• Fluency in English (both **written and spoken) is essential.**
• **Job Type: Full-time.**

Job Type: Full-time

Application Question(S)

• If you answered "Yes," for the above. Please answer the below question. (If you don't know the answer, please reply "No")
• Arrange the correct operational sequence:
• Empty pickup, Stuffing & lashing, Ducamz exit document, Inspection, VGM submission, Gate in.
• Do you have experience with vehicle/automotive logistics (export/import shipments) in Dubai? If yes, please elaborate the process for vehicle logistics.