Logistics Analyst

Job requirements

• Coordinating and managing international and domestic freight movements across air, sea, road and courier networks.

• Monitoring shipments from origin through to final destination, proactively managing delays, exceptions and operational risks.

• Working closely with freight forwarders, carriers, customs brokers and 3PL partners to support accurate and timely delivery.

• Owning and maintaining key logistics reports, dashboards and operational datasets.

• Analysing freight spend, shipment volumes, lead times, service performance and logistics trends to identify insights and opportunities.

• Supporting customs clearance activities, shipping documentation, tariff classification, country of origin and trade compliance requirements.

• Monitoring freight, carrier, customs broker and 3PL performance against agreed KPIs and service levels.

• Supporting supplier performance reviews, tenders, rate negotiations and corrective action plans.

• Identifying opportunities to improve logistics processes, reduce manual activity and strengthen operational visibility.

• Supporting automation, AI and logistics technology initiatives, including system testing, implementation and process changes.

• Building strong working relationships across Supply Chain, Finance, Production, Retail, Digital, Wholesale and Planning.

Job responsibilities

• At least 3 years’ experience in logistics, international freight, supply chain or a related operational role.

• Strong understanding of international air and sea freight operations.

• Experience working with freight forwarders, customs brokers, carriers and/or 3PL providers.

• Strong analytical, reporting and problem solving capability.

• Advanced Excel skills, including PivotTables, XLOOKUP, data manipulation and analysis of large datasets.

• Experience developing operational reports, KPIs and performance analysis.

• Sound understanding of customs clearance, international shipping documentation and trade compliance.

• Strong attention to detail and commitment to data accuracy.

• Strong written and verbal communication skills, with the ability to translate data into clear insights for stakeholders.

• The ability to independently manage operational issues and competing priorities.

• Experience within fashion, luxury, retail or consumer goods, which would be highly regarded.

• Experience with ERP, WMS, freight management or supply chain technology platforms, which would be advantageous.

• Power BI or similar data visualisation experience, which would also be advantageous.

Job benefits

• Flexible work options that support balance and wellbeing

• access to tailored development plans and learning opportunities

• Generous employee benefits and product discounts

• Clear pathways for career progression within a global organisation

• A collaborative, high-performing, and inclusive team culture